Using images
throughout your business’ web presence—in blog posts, on Facebook, in online
presentations, etc.—presents a great marketing opportunity to capture people’s
attention and create brand awareness. But how do you choose the right images?
If you’ve
spent more than ten minutes on the web, you’ve probably seen photos of
multicultural people pointing at a computer and laughing together. Or after
clicking on a company’s Contact Us link, you must have seen some
stock photo model with a headset on, representing the customer service
department. These practices are widely used and, frankly, a little bit absurd.
Don’t
Use Stock Photos to Represent You
“When
companies use photographs of happy, smiley models to represent
either their clients or themselves, it’s just silly,”
says David. “It’s almost like telling a lie about your company.” The stock
photo models are soulless—they seem plastic and fake. Would you like your
visitors to make such associations about your company? Do you really think that
using a picture of a lady in a suit will convey professionalism and trust?
While we don’t
advise you to use stock photos to represent your employees or customers, there
are actually other more appropriate uses for these images.
You can place them in presentations to make a point or use
them to tell a story in a Facebook album, for instance.
Use
Authentic Images
So what images
should you incorporate into your business’ web pages? Take pictures of your own
employees and use them on your website instead. Launch a brief survey, and find
out which people from your company are willing to participate in a professional
photo shoot. (The chances are, many will raise their hands.) In general,
consider using more authentic pictures that will draw creative associations in
the visitor’s mind. For instance, you can add an image of a vintage telephone
on your Contact Us page. Or place a photo of a typewriter on your Press
Releases page. For such purposes, we at HubSpot like to use Creative
Commons-licensed images from Flickr.
Source: The ultimate how to marketing
guide (HubSpot and David Meerman Scott) e-book
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