I use both for my own interests. I think
it's important to be part of the community at large, and so I participate on
Twitter, to a lesser extent on Facebook, and then in a variety of other places.
My personal method is to focus on the people, not the platform, meaning that
I'm not on Facebook because it's Facebook. I'm there because some of my friends
and business colleagues are there. That's a popular Eric Rice warning to social networks, too. He goes where his crowd
is, not just to the new and shiny thing.
For you, it's mostly a question of whether
you have the community in place and are looking for a targeted place within
your platform to offer them tools and resources to connect and
cross-communicate. One of the current best-of-breed examples of this is FastCompany.com, who turned their
online property into a social network around their magazine's points of
business, instead of a rehash of their magazine. Points go to USAToday.com for their effort, too.
Is there a
hybrid model? I think so. You can perhaps build a network and understand that
it might be slow to grow, and then grow your community by participating in
"outpost" areas like Facebook or Twitter or the other two billion networks
that are out there.
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